Privacy Policy

Last updated:04.05.2026

JoanTē Beauty & Clinic respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us through any of our contact or appointment forms.

Who we are

This website is operated by JoanTē Beauty & Clinic.

If you have any questions about this Privacy Policy or about how we use your personal data, you can contact us at:

Email: joantebeautyclinic@gmail.com
Phone: 02081498082
Website: https://joante.co.uk

What personal data we collect

We may collect and process the following information:

  • Your name
  • Your email address
  • Your phone number
  • Details about the service or treatment you are enquiring about
  • Preferred booking or appointment information
  • Any message or other information you choose to submit through our forms
  • Technical information such as IP address, browser type, device information, pages visited, and cookie-related data where applicable

How we collect your data

We collect personal data when you:

  • Fill in one of the contact or appointment forms on our website
  • Contact us by email or phone
  • Browse our website
  • Accept or manage cookie preferences on our website

How we use your data

We use your personal data to:

  • Respond to your enquiries
  • Manage bookings and appointment requests
  • Provide customer support
  • Improve our website and services
  • Monitor website performance and visitor activity
  • Maintain website security and prevent spam or misuse
  • Comply with legal or regulatory obligations

Lawful basis for processing

We process your personal data on one or more of the following bases:

  • To take steps at your request before entering into a contract, for example when you contact us to book or enquire about a service
  • For our legitimate interests, such as managing enquiries, running our business, improving our website, and keeping our website secure
  • With your consent, where this is required, including for optional analytics or marketing-related cookies
  • To comply with legal obligations, where applicable

Contact forms

Our website includes contact and appointment forms to allow clients to get in touch with us. When you submit a form, we use the information you provide only to respond to your request, manage your enquiry, or arrange an appointment.

Please do not send sensitive personal information through the contact forms unless we specifically ask you to do so.

Cookies and analytics

Our website may use cookies and similar technologies.

Some cookies are necessary for the website to function properly. These may include cookies related to site security, form handling, or basic website functionality.

We may also use Google Site Kit and connected Google services, such as Google Analytics, Search Console, and PageSpeed Insights, to help us understand website traffic and performance. Where optional or non-essential cookies are used, they should only be activated after you have given consent through our cookie banner or cookie settings tool.

You can manage or withdraw your cookie preferences at any time through our cookie settings tool, where available.

Who we share your data with

We do not sell your personal data.

We may share your data only where necessary with:

  • Website hosting and maintenance providers
  • Email or form-processing providers
  • Google services connected through Site Kit, where enabled
  • Spam prevention, security, or technical support providers
  • Professional advisers, regulators, or legal authorities where required by law

We only share personal data where this is necessary for the purposes described in this Privacy Policy.

How long we keep your data

We keep personal data only for as long as reasonably necessary for the purpose it was collected.

As a general guide:

  • Contact form and appointment enquiries are kept for up to 12 months after the last contact, unless a longer period is needed for administration, legal, or record-keeping purposes
  • Technical and analytics data may be retained according to the settings of the relevant service provider and your cookie choices

How we protect your data

We take reasonable technical and organisational steps to protect your personal data against unauthorised access, loss, misuse, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your rights

Under UK data protection law, you may have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data in certain circumstances
  • Request restriction of processing in certain circumstances
  • Object to certain types of processing
  • Request transfer of your data where applicable
  • Withdraw consent where we rely on consent, including for optional cookies

To exercise any of your rights, please contact us at joantebeautyclinic@gmail.com.

Third-party websites

Our website may contain links to third-party websites or services. If you follow a link to another website, please note that that website will have its own privacy policy and we do not accept responsibility for its content or privacy practices.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.